Refund & Cancellation Policy
Last updated: 13 September 2026
This page explains how refunds and cancellations work for SalesFit mission purchases.
What you're buying
Each SalesFit mission (Mission 2 onward) is a one-time purchase of digital content, currently ₹100. It isn't a subscription — there's nothing recurring to cancel. The moment your payment is verified, the mission unlocks and its content becomes available to you immediately.
Our general refund policy
Because mission content is delivered instantly once payment is verified, purchases are generally final, and we don't offer refunds simply for a change of mind after a mission has been unlocked. We do, however, make things right when something has genuinely gone wrong on our end or with the payment itself.
When we will issue a refund
- Money was deducted from your card, UPI, or bank account, but the mission was not unlocked due to a technical error on our side.
- You were charged more than once for the same mission (a duplicate or double charge).
- You believe the charge on your account was fraudulent or unauthorized.
How to request a refund
Email jose.gill@icloud.com with your registered email or mobile number, the Payment ID or receipt from Razorpay/PayPal, and a short description of what happened. We aim to respond within 3–5 business days.
How refunds are paid back
Approved refunds are issued back to your original payment method through Razorpay or PayPal. Once approved, your bank or card network may take an additional 5–10 business days to actually reflect the refund, depending on their own processing times — this part is outside our control.
Cancellations
Since each mission is a standalone, one-time purchase rather than a subscription, there's no ongoing plan to cancel. If SalesFit ever introduces a subscription or recurring plan in the future, this policy will be updated to explain how to cancel it.
Contact us
Questions about a payment or a refund request? Reach Jose Gill directly at jose.gill@icloud.com.